Often, fraud departments are flying blind regarding the most efficient ways to assemble their teams, conduct their operations and evaluate solutions. Join Card Not Present Editor-in-Chief DJ Murphy, Editor-at-Large Karisse Hendrick and Sam Garwood, Fraud Consultant for RISK IDENT, as they detail results of a new survey that asked fraud professionals to shed some light on the processes and tools digital merchants use to combat fraud. 

You'll learn:

  • How merchants of different sizes and in different verticals compose their teams and KPIs they use to measure success
  • Typical organizational structures and how they affect teams
  • The mix of fraud prevention tools and manual review processes found across the industry



  • Sam Garwood | Fraud Consultant, Risk Ident
  • DJ Murphy | Editor-in-Chief, Card Not Present
  • Karisse Hendrick | Editor-at-Large, Card Not Present