Tuesday, August 28 at 1:00 PM ET.

The VCR initiative brought some of the most significant changes the payment industry has seen in years. It was quickly followed by GDPR regulations, and more policy changes are on the horizon. The question is, are the changes making the system work better for merchants?

  • Has VCR been a boon or a bust for merchants since it was implemented?
  • Is there a snowball effect? Are policy changes necessitating more policy changes?
  • Are new consumer protections opening the door to more friendly fraud?
  • Will we see the regulation overhaul that industry thought leaders say is needed?

Merchants of all types should plan to join us for this interactive webinar with Chargebacks911 COO, Monica Eaton-Cardone and our Editor-in-Chief, DJ Murphy. We’ll be taking your questions and sharing insight on how new regulations are shaping the future of the industry. 

Monica Eaton-Cardone, Co-Founder, COO - Chargebacks911

Speaker-Monica-Eaton-Cardone-Chargebacks911Monica Eaton-Cardone is the owner, co-founder and Chief Operating Officer of Chargebacks911. Named “One of 2017’s Most Influential Women in the Payments Industry” by PaymentsSource, Monica specializes in chargeback triggers and threats, helping to reduce the liabilities and costs related to the dispute and chargeback process. She works with banks and merchants and has a background in technology and consumer-behavioral science. She has headlined business conventions, tech conferences and eCommerce expos all over the world, and her insights on digital threats, online fraud, friendly fraud and risk mitigation are a byproduct of her passion for creating both revenue and customer sustainability.

DJ Murphy, Editor-in-Chief, Card Not Present®


As editor-in-chief of Card Not Present®, D.J. Murphy has day-to-day control of the editorial content on CNP websites and serves as the publication’s main reporter and writer. He brings more than 15 years of media and corporate experience to the company. Prior to Card Not Present®, Murphy served as Associate Editor for Paybefore—a family of primarily electronic publications focused on the prepaid card industry—where he wrote, edited and produced its most-read publication, Paybefore News and created its non-U.S. counterpart Paybefore News International. He also contributed heavily to Paybefore’s other publications: Paybefore Update, Paybefore Magazine and Paybefore Legal.