Overcoming payment declines: recoup revenue and boost conversions

Wednesday, Feb. 27, 2019 at 11AM ET

One out of every 10 e-commerce dollars that make it to checkout is declined by a credit card issuer during payment authorization. But, it’s not always clear why, or if the decline was warranted at all. Research by antifraud technology provider Riskified has found that up to 70 percent of issuer-declined orders are placed by legitimate customers who can afford to make the purchase. And typically, merchants receive scant information explaining the response—usually only a code that translates to “Do Not Honor” or “Declined.”

What, if anything, can merchants do to recover this unnecessarily lost revenue?

In this webinar, attendees will learn

  • The full scope of the payment declines issue: what is being declined and why
  • Which retailers and shoppers are most likely to be impacted by payment declines
  • How merchants can use technology to fight back and recoup lost revenue


 Speakers Riskified Webinar 022719 Overcoming Payment Declines