Overcoming payment declines: recoup revenue and boost conversions

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One out of every 10 e-commerce dollars that make it to checkout is declined by a credit card issuer during payment authorization. But, it’s not always clear why, or if the decline was warranted at all. Research by e-commerce revenue protection vendor Riskified has found that up to 70 percent of issuer-declined orders are placed by legitimate customers who can afford to make the purchase. And typically, merchants receive scant information explaining the response—usually only a code that translates to “Do Not Honor” or “Declined.”

What, if anything, can merchants do to recover this unnecessarily lost revenue?

In this webinar, attendees will learn

  • The full scope of the payment declines issue: what is being declined and why
  • Which retailers and shoppers are most likely to be impacted by payment declines
  • How merchants can use technology to fight back and recoup lost revenue


 Speakers Riskified Webinar 022719 Overcoming Payment Declines