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Every time a cardholder claims fraud, issuers file a TC-40 claim for that transaction. These claims are then reported to the card brands and out to all issuers and to the merchant's acquirer.

This guide will help to better understand the way the TC-40 works:

  • Definition of the TC-40
  • An example of the TC-40 process
  • Difference between TC-40 & Chargebacks
  • Steps to determine if the TC-40 is impacting your business
  • Ways to find your TC-40 report

Fill out the form to the right to get your CNP guide to TC-40s.